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The contents of the online support centre are shown below; click a subject for more detailed information. If you cannot find the information you require, please complete the support request form.

Email
Mailboxes
Email Forwarding
Auto Responders
Multiple Recipient Addresses
Default Mail Routing
SPAM Bouncer
Webmail
Mail Virus Scanning

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Disk Space
Data Transfer
Log Files

Billing & Administration
Acceptable Use Policy
Technical Support Request Form
Change Password

Windows Virtual Servers
FTP
File System
Active Server Pages
Microsoft Access Databases
WAP
CGI Scripts
Windows FrontPage Extensions
Windows SSL
ASP.NET
Microsoft SQL Server
URL Submitter
Dialup Accounts
Custom DNS Records

 

Email Forwarding


Email forwarding enables you to forward mail sent to a certain address at your domain to another email address or a POP3 mailbox. You can create and modify an unlimited number of email forwarding options via the Forwarding page.

Creating A Forward
To create a forward click 'Create Alias' on the Forwarding page. On the following screen enter the alias that should be forwarded, this is the part of the email address before the @ sign which should be no more than 20 characters long and may consist of lower case letters, numbers and '.' only. Specify where mail to this alias should be sent. Click 'Create Alias'.

Modifying A Forward
To change the routing for an alias click the corresponding 'Modify' link in the listing on the Forwarding page. Make the appropriate changes to the destination of the alias and click 'Modify Alias'. The configuration will be updated on the server.

Deleting A Forward
To delete a forward, click the 'Delete' link corresponding to the forward in the listing on the Forwarding page. You will be asked to confirm this action before the forward is actually deleted. On confirmation the forward and any auto responder active on it will be erased from the system.

Forward To POP3 Mailbox
All mail sent to the alias (the bit before the '@' sign) will be sent to the selected POP3 mailbox on our server. In the typical email configuration, each person has their own POP3 mailbox which receives email addressed specifically to them. Generic addresses such as 'sales@' and 'accounts@' can then be forwarded to the relevant person within the organisation.

Forward To Address
All mail sent to the alias (the bit before the '@' sign) will be sent to the email address you specify. This is ideal if you already have an email account elsewhere as there is no need to change your email client settings and you can receive email sent to both your original and new addresses.

 

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Additional ASP components on our Windows 2003 web servers.

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